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Privacy Policy

Last updated: August 2025

1. OUR PRIVACY PROMISE

At IGNITE SKYLABS ("PrintA4", "we", "us"), privacy isn't just a policy—it's our core architecture. We built PrintA4 to be a Zero-Knowledge Printing Service. This means we do not want to know, read, or store what you print.

2. ZERO-KNOWLEDGE DOCUMENT HANDLING

End-to-End Encryption: When you upload a document via our web app, it is encrypted before transmission.

No Persistent Storage: Files are kept temporarily in isolated, secure buffers solely for conversion and spooling to the physical printer.

Auto-Deletion: The moment your print job successfully emerges from the kiosk, the digital file is permanently wiped. If you abandon a print job, it is automatically wiped within 12 hours.

3. DATA WE DO COLLECT

To operate the service (accounts, payments, and kiosk networking), we collect minimal operational data:

  • Account Information: Phone number or email address used for login and authentication.
  • Print Metadata: Number of pages, color mode, timestamp, and kiosk location. (We log that you printed 5 pages, but never what those pages contained).
  • Payment Data: Handled securely by Razorpay. We do not store your credit card or UPI details on our servers.

4. CONTACT US REGARDING PRIVACY

If you have any questions or concerns about our privacy practices, please contact our Data Protection Officer at:

Email: [email protected]

Phone: +91 87784 61834

Address: Incubated at MVIT, Puducherry - 605107, India